No1SMMIndia – Terms & Conditions & Privacy Summary

Effective Date: May 6, 2025
Last Updated: August 14, 2025

These Terms govern your access and use of the digital marketing and promotional services ("Services") provided by No1SMMIndia ("we," "us," or "our") through our website www.no1smmindia.com ("Site"). By placing an order or using the Services, you agree to these Terms.


1. Definitions

  • Services: All digital marketing offerings, including social media followers, likes, views, comments, and engagement for third-party platforms.

  • User: Any individual or entity who registers or uses the Services.

  • Platform: Third-party social media networks like Instagram, YouTube, Facebook, Twitter, TikTok, etc.

  • Content: Any text, images, videos, or other materials provided by you or generated through the Services.


2. Scope of Services

  • We provide non-organic digital engagement (followers, likes, views, comments) for branding and visibility.

  • Interactions may be bot-generated or incentivized; genuine engagement, conversions, or business results are not guaranteed.

  • Services must comply with third-party platform terms; account suspension, removal, or penalties are user responsibility.


3. Payment, Billing & Refunds

  • Prepaid Services: All Services must be paid via your www.no1smmindia.com wallet before processing.

  • Wallet Funds: Non-withdrawable and non-refundable; usable only on our Site.

  • Refunds: Issued only for non-delivery or technical errors within 5-7 business days. Incorrect URLs/details by the user are non-refundable.

  • Final Payment: All payments are final before service delivery.


4. Privacy & Data Protection

  • We collect name, email, contact info, payment/transaction details, and technical data (IP, browser, device).

  • Data is used to process orders, provide customer support, improve services, and send account-related updates.

  • Data is shared only with trusted payment processors and service partners as needed; we never sell or rent your information.

  • Advanced security measures protect against unauthorized access, alteration, or disclosure.


5. Account Responsibility & User Conduct

  • Users must keep account credentials confidential. All activity through the account is considered authorized.

  • Users agree not to misuse Services for phishing, harassment, illegal activities, offensive content, adult content promotion, or violating platform rules.

  • Reselling, redistribution, or bundling of Services without disclosure is prohibited.

  • Exploiting vulnerabilities, attempting unauthorized access, or reverse-engineering the platform is forbidden.


6. Service Accuracy & Order Processing

  • Orders are processed only after successful payment confirmation.

  • Delivery times may vary based on service type and third-party providers.

  • Platform updates may cause fluctuations in followers, likes, or views; we are not responsible for such variations.


7. Limitation of Liability

  • We are not liable for indirect, incidental, special, or consequential damages, including loss of revenue or business.

  • All Services are provided “as-is” and “as available” without warranties.

  • Force majeure events (natural disasters, strikes, war, government actions, API changes) are beyond our control.


8. Legal Compliance

  • Our operations comply with the Information Technology Act, 2000 and Consumer Protection Act, 2019, following ASCI & CCPA guidelines.

  • Users may file complaints with the Central Consumer Protection Authority (CCPA).


9. Intellectual Property

  • All content, trademarks, logos, software, and designs are owned by us or our licensors.

  • Users receive a limited, non-exclusive, non-transferable license for legitimate promotional purposes.

  • Social media platform names/logos (Instagram, YouTube, Facebook, TikTok) are trademarks of their respective owners; use is nominative fair use. Removal requests are honored upon prior written notice to support@no1smmindia.com.


10. Indemnification

Users agree to indemnify and hold harmless No1SMMIndia and affiliates from any claims, damages, liabilities, costs, or legal fees arising from misuse of Services or violation of these Terms.


11. Governing Law & Dispute Resolution

  • Governing Law: Republic of India

  • Arbitration: As per Arbitration and Conciliation Act, 1996, in Kolkata

  • Jurisdiction: If unresolved in 60 days, parties may approach Kolkata courts


12. Changes to Services & Policies

  • We may modify, suspend, or terminate Services at any time without prior notice.

  • Continuous use of the Services constitutes acceptance of updated Terms and Policies.


13. Contact Us

    For questions or concerns:
    Email: support@no1smmindia.com

    1. Account Responsibility

    You are responsible for maintaining the confidentiality of your account credentials. Any activity conducted through your account will be considered authorized by you.


    2. Service Usage

    You agree not to misuse our services for spamming, harassment, illegal activities, or violating the terms of any social media platform.


    3. Order Processing

    Orders begin processing only after successful payment. We are not responsible for delays caused by third-party providers.


    4. Service Accuracy

    We aim to provide accurate and high-quality services. However, counts such as followers, likes, or views may fluctuate due to platform updates, and we are not liable for such changes.


    5. Prohibited Activities

    You may not use our services to promote content related to hate speech, violence, adult content, or illegal activities.


    6. Payment Terms

    All payments are final and must be made in full before service delivery. Any payment disputes must be raised with your payment provider.


    7. Limitation of Liability

    We will not be held liable for any direct or indirect loss, damage, or harm caused by the use or inability to use our services.


    8. Changes to Services

    We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.


    9. Fraud Prevention

    Suspicious activities, fraudulent payments, or chargebacks will result in immediate account suspension and possible legal action.


    10. Policy Updates

    We may update these terms and policies periodically. Continued use of our services indicates acceptance of any changes.


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